Advocate Supervisor Job Description
Office Location: Hood River
Hours: 20 - 25 hours/wk, non-exempt
Salary/Benefits: $18-$20/hour with paid vacation, retirement plan, & sick leave
Reports to: Executive Director & Program Coordinator
The mission of Columbia Gorge CASA is to advocate for the needs and well-being of children in foster care through professionally-trained and supported community volunteers. We also strive to be a recognized voice in the Gorge regarding the circumstances and needs of children in foster care.
The Advocate Supervisor provides supervision and case management support for up to 15 CASA volunteers. CASA’s advocates are trained and supported community volunteers appointed by local judges to advocate for the needs and well-being of children in foster care. The Advocate Supervisor ensures that children served by the program receive sound volunteer advocacy and early permanency planning in accordance with Oregon Statutes, federal laws, and policies of Columbia Gorge CASA.
Essential Duties and Responsibilities
1. Monitor, manage and support the advocacy efforts of assigned volunteers through consultation, guidance, problem solving, feedback, evaluation, motivation, training, and preparation for court hearings.
2. Proactively and consistently engage with assigned volunteers to ensure a high level of support and provide a rich volunteer experience.
3. Monitor case-related activities of volunteers to ensure compliance with program policies & procedures, including confidentiality, cultural competency, and self-management.
4. Review and distribute case documents/discovery to assigned volunteers.
5. Attend court hearings and other case related meetings, as needed and appropriate.
6. Review volunteer court reports and facilitate revisions, as needed. Distribute final court report to case legal parties.
7. Consult with program coordinator regarding new volunteer case assignments and concerns regarding current volunteer assignments/actions/issues.
8. Ensure that assigned volunteers complete 12 hours of continuing education annually.
9. Conduct an annual review for each assigned volunteer.
10. Assist with development of continuing education opportunities, as requested.
11. Assist in volunteer recruitment and appreciation activities, as requested.
1. Document case & volunteer activity and demographic information in program database.
2. Maintain up-to-date personnel files for each assigned volunteer in accordance with program policies and National CASA standards.
3. Assist with development of marketing or training materials, as requested.
Program Outreach and Improvement
1. Attend staff meetings, community partner committees, professional conferences, and other meetings, as requested. Represent or present about the organization as needed.
2. Recommend new or revised policies to improve program effectiveness andquality.
3. Complete new volunteer training and participate in of 12 hours of relevant continuing education annually.
4. Maintain current knowledge base of resources, information, and conditions regarding child abuse &neglect and CASA standards.
5. Other duties, as assigned.
Qualifications and Requirements
· Worked in team environment
· Volunteer management
· Knowledgeable and passionate about the issues of child abuse and neglect
· Preference given to those with child abuse and dependency work experience.
· Bilingual (preferred but not required)
1. Experience working in a team environment
2. Experience in volunteer management
3. Knowledgeable and passionate about the issues of child welfare.
4. Preference given to those with child abuse/neglect or dependency work experience.
5. Confident proficiency with computer software including Microsoft Office
6. Ability to supervise and support volunteers
7. Ability to work cooperatively with people from diverse backgrounds
8. Ability to work a flexible schedule in multiple locations
9. Ability to maintain confidential information
1. Minimum two-year degree or equivalent work experience in related field.
2. Must be 21 years or older
3. Ability to pass criminal background check and DHS Abuse History check
4. Valid Driver License.
EQUAL OPPORTUNITY EMOPLOYMENT
Columbia Gorge CASA operates its program, services, and activities in compliance with federal nondiscrimination laws. No person shall, on the basis of race, color, national origin (including limited English proficiency), disability, religion, sex, gender identity, sexual orientation, or age, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any of our programs.
Columbia Gorge CASA strives to increase diversity in staff and volunteers. Underrepresented populations are encouraged to apply.
TOO APPLY: PLEASE EMAIL YOUR RESUME WITH A COVER LETTER EXPLAINING WHY YOU WANT TO SERVE IN THIS ROLE TO DIRECTOR@GORGECASA.ORG.